{"id":7185,"date":"2026-01-18T03:05:53","date_gmt":"2026-01-18T03:05:53","guid":{"rendered":"https:\/\/sweepwidget.com\/docs\/?p=7185"},"modified":"2026-01-18T03:05:54","modified_gmt":"2026-01-18T03:05:54","slug":"how-to-use-redemption-codes","status":"publish","type":"post","link":"https:\/\/sweepwidget.com\/docs\/how-to-use-redemption-codes","title":{"rendered":"How to Use Redemption Codes"},"content":{"rendered":"\n<p>Redemption codes allow you to automatically distribute unique codes (like gift card codes, license keys, discount codes, or access tokens) to your giveaway winners. Each winner receives their own unique code via email, and they can claim it through a dedicated landing page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Redemption Codes Work<\/strong><\/h2>\n\n\n\n<p>Here&#8217;s the complete flow:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>You add codes<\/strong> \u2013 Enter your redemption codes (one per line) when setting up the prize<\/li>\n\n\n\n<li><strong>You pick winners<\/strong> \u2013 Select winners using the random picker, by votes, or manually<\/li>\n\n\n\n<li><strong>You send emails<\/strong> \u2013 Contact winners with a single click to send them their unique code<\/li>\n\n\n\n<li><strong>Winners claim codes<\/strong> \u2013 Each winner receives a unique link to a landing page where they can view and copy their code<\/li>\n\n\n\n<li><strong>You track redemptions<\/strong> \u2013 See how many codes have been claimed in real-time<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Setting Up Redemption Codes<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Create or Edit Your Giveaway<\/strong><\/h3>\n\n\n\n<p>Go to the <strong>Entry Form Info<\/strong> tab when creating or editing your giveaway. Scroll down to the Prizes section.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Switch to Redemption Codes<\/strong><\/h3>\n\n\n\n<p>For each prize, you&#8217;ll see a toggle labeled <strong>&#8220;What kind of prize are you giving away?&#8221;<\/strong> with options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Regular prize<\/strong> \u2013 Standard prize where you contact winners manually<\/li>\n\n\n\n<li><strong>Redemption codes<\/strong> \u2013 Unique codes distributed automatically to each winner<\/li>\n<\/ul>\n\n\n\n<p>Toggle the switch to <strong>Redemption codes<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Enter Your Codes<\/strong><\/h3>\n\n\n\n<p>A text area will appear where you can enter your redemption codes. Enter <strong>one code per line<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"566\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-1-1024x566.png\" alt=\"\" class=\"wp-image-7186\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-1-1024x566.png 1024w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-1-300x166.png 300w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-1-768x424.png 768w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-1.png 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Important:<\/strong> The number of winners will automatically update to match the number of codes you enter. If you enter 5 codes, you&#8217;ll have 5 winners for that prize.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 4: Configure the Winner Email<\/strong><\/h3>\n\n\n\n<p>Check the box <strong>&#8220;Email winners the prize redemption instructions&#8221;<\/strong> to configure the email that will be sent to winners.<\/p>\n\n\n\n<p>You can customize:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email body<\/strong> \u2013 The main content of the email (rich text editor with formatting options)<\/li>\n\n\n\n<li><strong>Email subject<\/strong> \u2013 The subject line winners will see<\/li>\n\n\n\n<li><strong>Reply-to email<\/strong> \u2013 Where replies from winners will be sent<\/li>\n\n\n\n<li><strong>Reply-to name<\/strong> \u2013 The name shown as the sender<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1022\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-2-1024x1022.png\" alt=\"\" class=\"wp-image-7187\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-2-1024x1022.png 1024w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-2-300x300.png 300w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-2-150x150.png 150w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-2-768x767.png 768w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-2.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Available Merge Tags<\/strong><\/h3>\n\n\n\n<p>Use these merge tags in your email to personalize it:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Tag<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><code>[FIRST_NAME]<\/code><\/td><td>The winner&#8217;s first name<\/td><\/tr><tr><td><code>[LAST_NAME]<\/code><\/td><td>The winner&#8217;s last name<\/td><\/tr><tr><td><code>[REDEMPTION_CODE_CLAIM_LINK]<\/code><\/td><td>A unique link where the winner can claim their code. This will be rendered as a clickable &#8220;Redeem Prize&#8221; link.<\/td><\/tr><tr><td><code>[image=\"URL\" width=\"600\"]<\/code><\/td><td>Embed an image in the email. The width is a maximum width and will be responsive on mobile.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Note:<\/strong> If you&#8217;re using redemption codes and forget to include <code>[REDEMPTION_CODE_CLAIM_LINK]<\/code> in your email, it will be automatically added to the end of the message.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Custom Email Domain (Enterprise)<\/strong><\/h3>\n\n\n\n<p>By default, emails are sent from <strong>noreply@sweepwidget.co<\/strong>. Enterprise plan users can send from their own custom domain for better deliverability and branding. <a href=\"https:\/\/sweepwidget.com\/docs\/add-custom-smtp-to-your-sweepwidget-emails\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how to set up Custom SMTP<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"800\" height=\"178\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-3.png\" alt=\"\" class=\"wp-image-7188\" style=\"width:400px\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-3.png 800w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-3-300x67.png 300w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-3-768x171.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Sending Codes to Winners<\/strong><\/h2>\n\n\n\n<p>After your giveaway ends and you&#8217;ve selected winners:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Manage Entries<\/strong> for your giveaway<\/li>\n\n\n\n<li>Click the <strong>View Winners<\/strong> button<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-4-1024x397.png\" alt=\"\" class=\"wp-image-7189\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-4-1024x397.png 1024w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-4-300x116.png 300w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-4-768x298.png 768w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-4.png 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>You&#8217;ll see the <strong>Contact Winners<\/strong> section<\/li>\n\n\n\n<li>Use the dropdown to <strong>select a prize<\/strong> that has redemption codes enabled<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"355\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-5-1024x355.png\" alt=\"\" class=\"wp-image-7191\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-5-1024x355.png 1024w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-5-300x104.png 300w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-5-768x266.png 768w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-5.png 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Contact Winners Panel<\/strong><\/h3>\n\n\n\n<p>After selecting a prize, you&#8217;ll see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email Settings<\/strong> \u2013 Link to edit your email template<\/li>\n\n\n\n<li><strong>Show Email Preview<\/strong> \u2013 Preview exactly what winners will receive<\/li>\n\n\n\n<li><strong>Contact All<\/strong> \u2013 Send emails to all winners who haven&#8217;t redeemed their code yet<\/li>\n\n\n\n<li><strong>Redemption status<\/strong> \u2013 Shows &#8220;X out of Y codes have been redeemed&#8221; with a link to view all codes<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"440\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-6-1024x440.png\" alt=\"\" class=\"wp-image-7190\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-6-1024x440.png 1024w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-6-300x129.png 300w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-6-768x330.png 768w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-6.png 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Preview and Test Your Email<\/strong><\/h3>\n\n\n\n<p>Click <strong>Show Email Preview<\/strong> to see exactly what the email will look like. You can also:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Update email settings<\/strong> \u2013 Link to edit the email template<\/li>\n\n\n\n<li><strong>Send Test Email<\/strong> \u2013 Send a test to yourself to verify everything works<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"857\" height=\"1024\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-7-857x1024.png\" alt=\"\" class=\"wp-image-7192\" style=\"width:600px\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-7-857x1024.png 857w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-7-251x300.png 251w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-7-768x918.png 768w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2026\/01\/redemption-codes-7.png 1004w\" sizes=\"(max-width: 857px) 100vw, 857px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Send to All Winners<\/strong><\/h3>\n\n\n\n<p>Click the <strong>Contact All<\/strong> button to send emails to all winners who haven&#8217;t redeemed their prize yet. Each winner will receive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A personalized email with your custom message<\/li>\n\n\n\n<li>A unique link to claim their specific redemption code<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Winners Claim Their Code<\/strong><\/h2>\n\n\n\n<p>When a winner clicks the <code>[REDEMPTION_CODE_CLAIM_LINK]<\/code> in their email:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>They&#8217;re taken to a branded landing page on SweepWidget<\/li>\n\n\n\n<li>The page displays your giveaway title and image<\/li>\n\n\n\n<li>Their unique redemption code is shown in a text field<\/li>\n\n\n\n<li>They can click <strong>Copy Code<\/strong> to copy it to their clipboard<\/li>\n\n\n\n<li>The code is automatically marked as &#8220;redeemed&#8221; in your dashboard<\/li>\n<\/ol>\n\n\n\n<p>The landing page matches your giveaway&#8217;s branding (colors, background, etc.) for a consistent experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Tracking Redemptions<\/strong><\/h2>\n\n\n\n<p>In the <strong>Contact Winners<\/strong> section, you can see the redemption status:<\/p>\n\n\n\n<p><strong>&#8220;X out of Y codes have been redeemed&#8221;<\/strong><\/p>\n\n\n\n<p>This updates in real-time as winners claim their codes. You can also click the link to <strong>view the redemption codes<\/strong> to see which specific codes have been claimed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Use Cases for Redemption Codes<\/strong><\/h2>\n\n\n\n<p>Redemption codes are perfect for distributing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Gift cards<\/strong> \u2013 Amazon, Visa, store-specific gift cards<\/li>\n\n\n\n<li><strong>Discount codes<\/strong> \u2013 Percentage or fixed amount discounts for your store<\/li>\n\n\n\n<li><strong>License keys<\/strong> \u2013 Software licenses, game keys, subscription codes<\/li>\n\n\n\n<li><strong>Access tokens<\/strong> \u2013 Exclusive content, membership access, course enrollments<\/li>\n\n\n\n<li><strong>Event tickets<\/strong> \u2013 Ticket codes or QR codes for events<\/li>\n\n\n\n<li><strong>Digital downloads<\/strong> \u2013 Unique download links or access codes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Best Practices<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Test before sending<\/strong> \u2013 Always send a test email to yourself first<\/li>\n\n\n\n<li><strong>Use clear instructions<\/strong> \u2013 Tell winners exactly how to use their code<\/li>\n\n\n\n<li><strong>Include expiration dates<\/strong> \u2013 If codes expire, mention this in the email<\/li>\n\n\n\n<li><strong>Keep codes secure<\/strong> \u2013 Don&#8217;t share your codes publicly until winners are selected<\/li>\n\n\n\n<li><strong>Match code count to winners<\/strong> \u2013 Ensure you have at least as many codes as winners<\/li>\n\n\n\n<li><strong>Follow up<\/strong> \u2013 Send reminder emails to winners who haven&#8217;t claimed their codes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Plan Limits<\/strong><\/h2>\n\n\n\n<p>The number of redemption codes you can distribute depends on your plan&#8217;s winner limit:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free<\/strong> \u2013 1 winner\/code<\/li>\n\n\n\n<li><strong>Pro<\/strong> \u2013 Up to 50 winners\/codes<\/li>\n\n\n\n<li><strong>Business<\/strong> \u2013 Up to 250 winners\/codes<\/li>\n\n\n\n<li><strong>Premium<\/strong> \u2013 Up to 1,000 winners\/codes<\/li>\n\n\n\n<li><strong>Enterprise<\/strong> \u2013 Unlimited winners\/codes<\/li>\n<\/ul>\n\n\n\n<p>If you try to add more codes than your plan allows, excess codes will be automatically removed with a warning message.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Redemption codes allow you to automatically distribute unique codes (like gift card codes, license keys, discount codes, or access tokens) to your giveaway winners. Each winner receives their own unique code via email, and they can claim it through a dedicated landing page. How Redemption Codes Work Here&#8217;s the complete flow: Setting Up Redemption Codes Step 1: Create or Edit Your Giveaway Go to the Entry Form Info tab when creating or editing your giveaway. Scroll down to the Prizes section. Step 2: Switch to Redemption Codes For each prize, you&#8217;ll see a toggle labeled &#8220;What kind of prize are you giving away?&#8221; with options: Toggle the switch to Redemption codes. Step 3: Enter Your Codes A text area will appear where you can enter your redemption codes. Enter one code per line. Important: The number of winners will automatically update to match the number of codes you enter. If you enter 5 codes, you&#8217;ll have 5 winners for that prize. Step 4: Configure the Winner Email Check the box &#8220;Email winners the prize redemption instructions&#8221; to configure the email that will be sent to winners. You can customize: Available Merge Tags Use these merge tags in your email to personalize it: Tag Description [FIRST_NAME] The winner&#8217;s first name [LAST_NAME] The winner&#8217;s last name [REDEMPTION_CODE_CLAIM_LINK] A unique link where the winner can claim their code. This will be rendered as a clickable &#8220;Redeem Prize&#8221; link. [image=&#8221;URL&#8221; width=&#8221;600&#8243;] Embed an image in the email. The width is a maximum width and will be responsive on mobile. Note: If you&#8217;re using redemption codes and forget to include [REDEMPTION_CODE_CLAIM_LINK] in your email, it will be automatically added to the end of the message. Custom Email Domain (Enterprise) By default, emails are sent from noreply@sweepwidget.co. Enterprise plan users can send from their own custom domain for better deliverability and branding. Learn how to set up Custom SMTP. Sending Codes to Winners After your giveaway ends and you&#8217;ve selected winners: Contact Winners Panel After selecting a prize, you&#8217;ll see: Preview and Test Your Email Click Show Email Preview to see exactly what the email will look like. You can also: Send to All Winners Click the Contact All button to send emails to all winners who haven&#8217;t redeemed their prize yet. Each winner will receive: How Winners Claim Their Code When a winner clicks the [REDEMPTION_CODE_CLAIM_LINK] in their email: The landing page matches your giveaway&#8217;s branding (colors, background, etc.) for a consistent experience. Tracking Redemptions In the Contact Winners section, you can see the redemption status: &#8220;X out of Y codes have been redeemed&#8221; This updates in real-time as winners claim their codes. You can also click the link to view the redemption codes to see which specific codes have been claimed. Use Cases for Redemption Codes Redemption codes are perfect for distributing: Best Practices Plan Limits The number of redemption codes you can distribute depends on your plan&#8217;s winner limit: If you try to add more codes than your plan allows, excess codes will be automatically removed with a warning message.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[],"class_list":["post-7185","post","type-post","status-publish","format-standard","hentry","category-manage-entries"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Use Redemption Codes<\/title>\n<meta name=\"description\" content=\"Redemption codes allow you to automatically distribute unique codes (like gift card codes, license keys, discount codes, or access tokens) to 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