{"id":1991,"date":"2022-11-10T09:24:23","date_gmt":"2022-11-10T09:24:23","guid":{"rendered":"https:\/\/sweepwidget.com\/docs\/?p=1991"},"modified":"2026-02-23T22:39:17","modified_gmt":"2026-02-23T22:39:17","slug":"sweepwidget-update-billing-information","status":"publish","type":"post","link":"https:\/\/sweepwidget.com\/docs\/sweepwidget-update-billing-information","title":{"rendered":"Update Your SweepWidget Customer Billing Information"},"content":{"rendered":"\n<p>SweepWidget makes it easy to manage your subscription, update payment methods, view billing history, and change your plan. This guide covers all billing-related tasks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Access Billing Settings<\/strong><\/h2>\n\n\n\n<p>To access your billing and subscription settings:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on your <strong>profile name\/avatar<\/strong> in the top right corner of the screen<\/li>\n\n\n\n<li>You&#8217;ll see a dropdown menu with billing options<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"636\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-4-1.png\" alt=\"\" class=\"wp-image-7239\" style=\"width:400px\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-4-1.png 900w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-4-1-300x212.png 300w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-4-1-768x543.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<p>The dropdown includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Manage Subscription<\/strong> \u2013 View\/change your plan, cancel subscription<\/li>\n\n\n\n<li><strong>Update Payment Method<\/strong> \u2013 Add or change your credit card<\/li>\n\n\n\n<li><strong>Billing history<\/strong> \u2013 View past invoices and payments<\/li>\n\n\n\n<li><strong>Affiliate Program<\/strong> \u2013 Access the SweepWidget affiliate program<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Managing Your Subscription<\/strong><\/h2>\n\n\n\n<p>Click <strong>Manage Subscription<\/strong> from the profile dropdown to open the subscription management panel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-2-2-1024x565.png\" alt=\"\" class=\"wp-image-7240\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-2-2-1024x565.png 1024w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-2-2-300x166.png 300w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-2-2-768x424.png 768w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-2-2.png 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>From here you can:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>View Your Current Plan<\/strong><\/h3>\n\n\n\n<p>At the top of the page, you&#8217;ll see your current plan status and renewal date:<\/p>\n\n\n\n<p><em>&#8220;Business Monthly Plan is set to auto-renew on February 7, 2026.&#8221;<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Change Your Plan<\/strong><\/h3>\n\n\n\n<p>To upgrade or downgrade:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Review the available plans (Pro, Business, Premium, Enterprise)<\/li>\n\n\n\n<li>Toggle between <strong>Monthly<\/strong> and <strong>Yearly (17% off!)<\/strong> billing<\/li>\n\n\n\n<li>Click <strong>Select Plan<\/strong> on your desired plan<\/li>\n\n\n\n<li>Confirm the change<\/li>\n<\/ol>\n\n\n\n<p>Your current plan will show &#8220;Selected&#8221; instead of &#8220;Select Plan&#8221;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cancel Your Subscription<\/strong><\/h3>\n\n\n\n<p>To cancel your subscription:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the <strong>Cancel Subscription<\/strong> button at the top of the page<\/li>\n\n\n\n<li>Follow the prompts to confirm cancellation<\/li>\n\n\n\n<li>Your account will remain active until the end of your current billing period<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Updating Payment Methods<\/strong><\/h2>\n\n\n\n<p>To update your credit card or payment method:<\/p>\n\n\n\n<p><strong>Option 1:<\/strong> Click <strong>Update Payment Method<\/strong> from the profile dropdown<\/p>\n\n\n\n<p><strong>Option 2:<\/strong> From the Manage Subscription page, click <strong>&#8220;Update payment method&#8221;<\/strong> link at the top<\/p>\n\n\n\n<p>This will open the Manage Subscription popup with additional options:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"968\" height=\"1024\" src=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-3-1-968x1024.png\" alt=\"\" class=\"wp-image-7241\" srcset=\"https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-3-1-968x1024.png 968w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-3-1-283x300.png 283w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-3-1-768x813.png 768w, https:\/\/sweepwidget.com\/docs\/wp-content\/uploads\/2022\/11\/billing-3-1.png 1200w\" sizes=\"(max-width: 968px) 100vw, 968px\" \/><\/figure>\n\n\n\n<p>Click <strong>Payment Methods<\/strong> to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add a new credit card<\/li>\n\n\n\n<li>Remove an existing card<\/li>\n\n\n\n<li>Set a default payment method<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Billing Management Options<\/strong><\/h2>\n\n\n\n<p>The Manage Subscription popup provides access to four key areas:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Account Information<\/strong><\/h3>\n\n\n\n<p>Update your billing account details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Billing email address<\/li>\n\n\n\n<li>Account name<\/li>\n\n\n\n<li>Contact information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Billing &amp; Shipping Addresses<\/strong><\/h3>\n\n\n\n<p>Manage your addresses for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Billing address (appears on invoices)<\/li>\n\n\n\n<li>Shipping address (if applicable)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Payment Methods<\/strong><\/h3>\n\n\n\n<p>Manage your payment options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add new credit\/debit cards<\/li>\n\n\n\n<li>Remove expired or old cards<\/li>\n\n\n\n<li>Set your default payment method<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Billing History<\/strong><\/h3>\n\n\n\n<p>View and download your payment history:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Past invoices<\/li>\n\n\n\n<li>Payment dates and amounts<\/li>\n\n\n\n<li>Download invoices as PDF<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Available Plans<\/strong><\/h2>\n\n\n\n<p>SweepWidget offers four paid plans:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Plan<\/th><th>Monthly Price<\/th><th>Key Features<\/th><\/tr><\/thead><tbody><tr><td>Pro<\/td><td>$29\/mo<\/td><td>1 brand, 20+ social platforms, custom styling, 35+ email integrations<\/td><\/tr><tr><td>Business<\/td><td>$59\/mo<\/td><td>2 brands, leaderboards, instant coupons, instant prizes, milestone rewards, Zapier<\/td><\/tr><tr><td>Premium<\/td><td>$119\/mo<\/td><td>3 brands, no SweepWidget branding, whitelabeling, custom logo, custom CSS, custom URL<\/td><\/tr><tr><td>Enterprise<\/td><td>$249\/mo<\/td><td>5 brands, API access, custom SMTP, phone verification, unlimited winners, dedicated agent<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Save 17%<\/strong> by choosing yearly billing instead of monthly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Frequently Asked Questions<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>When will my card be charged?<\/strong><\/h3>\n\n\n\n<p>Your card is charged immediately when you first subscribe, then on your renewal date each month or year depending on your billing cycle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Can I switch from monthly to yearly billing?<\/strong><\/h3>\n\n\n\n<p>Yes! Use the Monthly\/Yearly toggle on the Manage Subscription page. You&#8217;ll receive a prorated credit for your remaining monthly subscription.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What happens if my payment fails?<\/strong><\/h3>\n\n\n\n<p>We&#8217;ll notify you by email and retry the payment. If the payment continues to fail, your account may be downgraded to the Free plan. Update your payment method to restore your subscription.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Can I get a refund?<\/strong><\/h3>\n\n\n\n<p>Please contact our support team to discuss refund requests. We handle these on a case-by-case basis.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How do I get an invoice?<\/strong><\/h3>\n\n\n\n<p>Go to <strong>Billing History<\/strong> from the Manage Subscription popup. You can view and download PDF invoices for all past payments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SweepWidget makes it easy to manage your subscription, update payment methods, view billing history, and change your plan. This guide covers all billing-related tasks. How to Access Billing Settings To access your billing and subscription settings: The dropdown includes: Managing Your Subscription Click Manage Subscription from the profile dropdown to open the subscription management panel. From here you can: View Your Current Plan At the top of the page, you&#8217;ll see your current plan status and renewal date: &#8220;Business Monthly Plan is set to auto-renew on February 7, 2026.&#8221; Change Your Plan To upgrade or downgrade: Your current plan will show &#8220;Selected&#8221; instead of &#8220;Select Plan&#8221;. Cancel Your Subscription To cancel your subscription: Updating Payment Methods To update your credit card or payment method: Option 1: Click Update Payment Method from the profile dropdown Option 2: From the Manage Subscription page, click &#8220;Update payment method&#8221; link at the top This will open the Manage Subscription popup with additional options: Click Payment Methods to: Billing Management Options The Manage Subscription popup provides access to four key areas: Account Information Update your billing account details: Billing &amp; Shipping Addresses Manage your addresses for: Payment Methods Manage your payment options: Billing History View and download your payment history: Available Plans SweepWidget offers four paid plans: Plan Monthly Price Key Features Pro $29\/mo 1 brand, 20+ social platforms, custom styling, 35+ email integrations Business $59\/mo 2 brands, leaderboards, instant coupons, instant prizes, milestone rewards, Zapier Premium $119\/mo 3 brands, no SweepWidget branding, whitelabeling, custom logo, custom CSS, custom URL Enterprise $249\/mo 5 brands, API access, custom SMTP, phone verification, unlimited winners, dedicated agent Save 17% by choosing yearly billing instead of monthly. Frequently Asked Questions When will my card be charged? Your card is charged immediately when you first subscribe, then on your renewal date each month or year depending on your billing cycle. Can I switch from monthly to yearly billing? Yes! Use the Monthly\/Yearly toggle on the Manage Subscription page. You&#8217;ll receive a prorated credit for your remaining monthly subscription. What happens if my payment fails? We&#8217;ll notify you by email and retry the payment. If the payment continues to fail, your account may be downgraded to the Free plan. Update your payment method to restore your subscription. Can I get a refund? Please contact our support team to discuss refund requests. We handle these on a case-by-case basis. How do I get an invoice? Go to Billing History from the Manage Subscription popup. You can view and download PDF invoices for all past payments.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56],"tags":[],"class_list":["post-1991","post","type-post","status-publish","format-standard","hentry","category-account-mangement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Update your SweepWidget customer billing information<\/title>\n<meta name=\"description\" content=\"Update your SweepWidget customer billing information. 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